MGT 317 Final Exam Guide Latest Version/MGT 317 Final Exam Guide Latest Version

1. Kenyon is a supervisor at Rhombus Inc. Maggie has been the top performing employee last year, but her performance has sharply declined over the last two months and her tardiness is becoming an issue. In this scenario, Kenyon should:

Refer Maggie to the company’s employee assistance program.

Advise Maggie to become a member of a command group.

Issue a warning to Maggie and find her replacement soon.

Encourage Maggie to become involved in the company’s wellness program.

2. Bettina’s supervisor has assigned her an extremely challenging task and has given Bettina more personal authority in how to perform the task. This is an example of _____.

Job enlargement

Job security

Job rotation

Job enrichment

3. Deb learned from her colleague Sean that the company’s new secretary will be leaving after only two months on the job This information most likely came from which channel of communication?

Upward communication

Lateral communication

Grapevine communication

Downward communication

4. A _____ is a person who reports alleged wrongdoing.