MBA DIS

Question One 

Your text makes reference to "breakthrough technologies", "clinical breakthroughs" , and "management breakthroughs" as they relate to quality improvement in healthcare.  Other than the examples given in the text, give an example of a "breakthrough technology" and the associated "management breakthroughs" required to implement it.

Question Two

Your text emphasizes the importance of team work in addressing quality improvement challenges.  Teams are usually "multi-disciplinary" in that they leverage the skills and expertise of people from various disciplines.  This approach can also be challenging since members of the team bring varied perspectives to the issue.  What might be some basic team guidelines to establish in order to facilitate an orderly approach to achieve team effectiveness?