market management 100

 Select a person you have known for six months or more. You will be asking them a series of statements. For each statement you will be recording your thoughts before the question (cognition), the person’s thoughts when you asked them the question (their cognition), and the person’s response (behavior). Prior to the exercise explain to the person the basics of the exercise (you can use Exercise 1.1 in your text book to help them). You must use the statements in order they appear below.

a. Statement #1 – “I want to understand you better.”
b. Statement #2 – “What do I do that irritates you?”
c. Statement #3 – “What can I do to help you?
d. Statement #4 – “What traits about me do you most like?