management questions

the questions need to be answered in clear and brief way  the answer in the book 

you will have to search for them 

the question from chapter 6,7,8,9,10, and Appendix III

I have attached the questions 

short answer questions need to  be answer in half page 

book link 

https://kelasnrkhiugm2017.files.wordpress.com/2017/08/leigh-thompson-the-mind-and-heart-of-the-negotiator-prentice-hall-2011.pdf