Management of Technology and Innovation: IT System and Custom or Off-the-Shelf

  Please answer the question (1, 2) with properly citation and reference. NO PLAGIARISM.

IT system 

1- When might you know it is time to purchase and implement a new IT system? 

Custom or Off-the-Shelf

2- As IT systems become more sophisticated, their costs and  

complexity of implementation increases. If you are the CEO of a small private organization and you are faced with making an IT system procurement, would you support a custom or off-the-shelf system? Why?