Management Course( Operation Management) reflection papaer( 3 pages)

Your paper should include the following:  

• Introduction  
• Your understanding of Quality and Performance Excellence prior to taking the course  
• List and explain at least three (3) topics(  1.The importance of quality in organization , 2 The importance of supplies, 3. The importance of Quality in service )
• that stuck out to you in this course and apply them to real life examples (you will need to do some light research to find companies that have utilized the topics to improve the company)  
• How the topics have helped you gain a better understanding of management and/or how the topics learned will help you gain a better footing in management  
• Summary/Conclusion

APA FORMAT, NO PLAGIARISM References: Minimum of one book reference per assignment.