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  1. Review the HCAPHS Survey.pdf, by clicking on the hyperlink.
  2. Choose one of the questions on the survey and research an intervention to improve patient satisfaction on that question.
  3. Drop a pdf of the article for your solution in the Week 7: Assignment 2 submission folder.
  4. Review the rubric to make sure you include all required information in your video assignment.
  5. Create a video to present a systems-based solution, according to the research. (Do NOT include "increased staffing" as your solution.)

States HCAPHS QUESTON CHOSEN

Article submitted to drop box

Provides system from article, describes system based solution.

States article tittle, first author name, year of publication, journal tittle

  • 6 years ago
  • 17
Answer(1)

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  • attachment
    QualityImprovement.docx
  • attachment
    Monashetal.2017.pdf