Leading Strategic Change

Change is an activity and mindset that many resists. Kotter proposed a “dual operating system” for accelerating change.

1.  What are the main reasons why people resist change? (support response with academic sources).

2.  Then, give an example when YOU were resistant to change. Explain what the change was about, why you resisted, and what was the outcome.

3.  Describe Kotter’s idea of a dual operating system for making change happen in an accelerating world. (and support your answer). Then provide a critical assessment.