KPIs or CSFs are measurable values

KPIs or CSFs are measurable values that demonstrate how effective a company is at meeting key business objectives. Think of an area at your current employer (or a previous employer) that would benefit from utilizing metrics such as KPIs or CSFs.

Research the benefit of using metrics such as KPIs or CSFs.

Create a 3- to 5-minute a podcast and ensure you do the following:

    

      

Provide a brief background of the company

      

Identify the business problem

      

Suggest three to five metrics that would help the business gauge success

      

Explain the meaning of each metric

      

Explain why each metric will help the business determine success

      

Discuss the affect the evolution of data, information, business intelligence and knowledge have on the chosen organization