Kpi | Operations Management homework help

One-page-action-plan-template1.docx

One page action plan for Embraer Aerospace Corporation.

Big picture plan

Embraer Aerospace Corporation will manage to retain and attract the most competent and talented aerospace engineers and other employees. This will allow the company to continue being among the largest producer of civil aircraft and the leading provider of regional jets worldwide.

Timeline	Description
Where our business is now	The approximate revenue is $ 4.5 billion, net income is $ 42.5 million, and has over 15,000 employees.
Where our business will be in six months' time	The company will attract and retain competent and talented employee who will help it to compete fairly with top companies in this industry like Boeing and Airbus.
Where our business will be in 12 months' time	The company may increase its revenue within the range of $5.2-$5.7 billion.
Where our business will be in three years' time	The company will have the most competent aerospace engineers and become second or first largest producer of civil aircraft.

How we will get there

Strategy	Pillar(s)	Action plan (how)	Timing – Completion Date	Person responsible
Employee empowerment.	Refer to memo	Training of aerospace engineers.	September 2024	Human resource manager and Operations Manager.
Fair employee recruitment, appraisal and promotions.	Refer to memo	Potential candidates desiring to join the company will be recruited fair based on merit. For instance, level of education, experience, and skills. The same be followed during appraisal and promotion.	March 2024	Human Resource Manager.
Branding.	Refer to memo	Leverage social media tools to develop a positive culture.	February 2024	Marketing Manager.
Improve communication.	Refer to memo	Ensure employees receive essential information on time through various digital channels. For instance, the company's website, social media platforms, and personal emails.	January 2024	Human Resource Manager.
Exceeded customers and investors expectations.	Refer to memo	Customize our air crafts as requested and be innovative.	December 2024	Manufacturing and sales Managers.

KPITemplateExample.pdf

Example Template for Designing Key Performance Indicators

Grow Customer Satisfaction.

(Customer Perspective)

Board of Directors and Marketing Team.

To what extent are our customers satisfied with our service?

The indicator will be used to assess and report on our customer success internally. It will not be used to assess performance of individuals or to determine bonus payments.

Net Promoter Score

Grow Our Profits.

(Finance Perspective)

Board of Directors and Finance Team.

To what extent are we generating bottom-line results?

The indicator will be used to assess and report financial performance internally and externally. It will also be a key indicator to determine executive pay.

Net Profit

Example 1 Example 2

Strategic Goal:

Name the strategic objective, which is being assessed with this indicator.

Audience / Access:

Name the key audience for this indicator and clarify who will have access rights to it.

Key Performance Question(s):

Name the performance question(s) this indicator is helping to answer.

How will and won’t this indicator be used? Describe how the insights this indicator generates will be used and outline how this indicator will not be used.

Indicator Name:

Pick a short and clear indicator name.

EmbraerAerospacecorporationMemo.edited.docx

MEMORANDUM.

TO: Supervisor Embraer Aerospace Corporation.

FROM: (Student's Name).

DATE: November 12, 2023.

SUBJECT: Framework for implementing Pillars of Digital Leadership.

I’m writing to inform you about a framework I have developed for implementing Pillars of Digital Leadership at Embraer Aerospace Corporation. I believe these pillars will positively transform many employees at the company. There are 7 pillars of digital leadership but I will only focus on 3. The first pillar is communication. Communication is key in the Aerospace and defense industry, especially to the aerospace engineers who work on complex, multidisciplinary, and international projects. All leaders in Embraer Aerospace Corporation should always ensure all employees receive essential information on time through various digital channels. For instance, the company's website, social media platforms, and personal emails. I believe that effective communication will promote digital leadership since leaders can engage all employees and make them feel valued.

The second pillar is branding. Embraer Aerospace Corporation Brands include EMB, ERJ, Legacy, Lineage, LR, Phenom, and Praetor. Leaders in Embraer Aerospace Corporation can leverage social media tools to develop a positive culture. This can be a culture that will help the company attract and retain the most competent and talented aerospace engineers as well as a culture that will continue attracting investors and customers all over the world. The last pillar is opportunity. Leaders in Embraer Aerospace Corporation should be more vigorous in promoting innovation and professional growth of all employees. Considering that Embraer is among the largest producer of civil aircraft and the leading provider of regional jets worldwide, leaders are supposed to leverage the connection made through technology to help the company improve how it manufacture and sell different categories of aircraft. I believe this can also motivate its employees, increase satisfaction, and make them perceive this digital leadership as an opportunity to develop their careers and professions.

Attached is an action plan showing how I hope to implement the above framework.

KPI.docx

The Assignment

Using PowerPoint:

· Create a dashboard from the company you selected(attached file name: EmbraerAerospacecorporationMemo)to display five (5) KPIs related to the digital transformation effort. Be sure to include the 4 components of a KPI, as specified in the video ( https://lms.devry.edu/lms/video/player.html?video=1_fz4l871z) How to Develop Key Performance Indicators, for each KPI you indicate on your dashboard

Note: Your KPIs will not be the same as shown in the example dashboard below. Every company is different and has various ways to measure success and risks. You may use a line, bar, or pie graph, or a combination thereof to illustrate the status of each indicator. Data incorporated into your dashboard may be fictitious so be creative!

· Propose three (3) potential leadership risks mid-level managers may face as they work through the digital transformation effort. Analyze the impact of each risk and provide a mitigation strategy to address each risk.

Your presentation should be no more than two (2) slides (i.e., one for the dashboard and one for risk and mitigation strategies), excluding the title and references slide. APA citations should be included, as appropriate, to support the mitigation strategy for each risk.

Attached is an example of a KPI Dashboard Example. and KPI Template Example

*All external resources must be appropriately cited in APA format.

The KPI Dashboard

Criteria

Deliverable Requirement: KPI Dashboard

• Create a dashboard that displayed 5 KPIs • Include the 4 components for each KPI, as specified in the video

Deliverable Requirement: Risks and Mitigation Strategies

• Propose three (3) potential leadership risks mid-level managers may face as they work through the digital transformation effort. • Analyze the impact of each risk and provide a mitigation strategy to address each risk.

Style, Format, and Structure

• The writer’s position is well-organized, well-justified, and demonstrates a logical flow. • Includes introduction and conclusion, proper paragraph format, and reads as a polished, academic paper or professional presentation, as appropriate for the required assignment deliverable.

Academic Writing and APA

• Deliverable meets length or word count requirement. • Include proper citations (references and in-text citations) according to the APA Publication Manual (7th ed.). • Demonstrates effective communication by using proper spelling, grammar, and punctuation.

KPIDashboardExample.pptx

Dashboard

Summary 2022
Days Pending	Cumulative	>120 Days
Cases Established	Cumulative	9.791
Cases Completed	Cumulative	8,183
Cases Pending (Inventory)	Cumulative	18,102
Average Station Production	Average # Cases Completed / Day	57
Percent of Cases Completed vs. Established (Average)	> 90% - G\| 80% - 89% - Y \| < 80% - R	86%
Applications Received	Cumulative	26,669
Percent of Application Inventoried (Average)	< 20% - G\| 21% - 60% - Y \| < 60 - R	62.84%
Percent of Application Processed (Average)	> 60% - G \| 40% - 59% - Y \| < 40% - R	31.06%
Converted TON	Cumulative	384

Risks / Issues / Communication Strategy
Date	Issues	Solution
3/20/18	known issues here

Monthly Assessment (APR)
Days Pending	< 30 Days – Green 30-89 Days–Yellow > 90 Days – Red	120 Days
Cases Established	>2000 – Green 1000-2000–Yellow 0-1000 – Red	1,715
Cases Completed	1500-2500 – Green 500-1499–Yellow 0-500 – Red	1,016
Cases Pending	< 1000 – Green 999-3000 – Yellow > 3000 – Red	2,252
Average Station Production	> 100 – Green 50-99 – Yellow < 50 – Red	48
Percent of Cases Established vs. Completed	> 90% - Green 80% - 89% - Yellow < 80% - Red	82.12%

1

Working Days 43009 43040 43070 43101 43132 43160 43191 21 20 20 21 19 22 21 Received 43009 43040 43070 43101 43132 43160 43191 4323 3978 3028 4104 3350 3290 3966 Cases Established 43009 43040 43070 43101 43132 43160 43191 1797 2358 2195 866 118 742 1715 Completed 43009 43040 43070 43101 43132 43160 43191 1660 2058 1882 822 114 631 1016 Inventory 43009 43040 43070 43101 43132 43160 43191 2526 1620 833 3238 3412 3178 2251

FYTD22

Cases Established Completed Inventory 9791 8183 17058

One-page-action-plan-template1.docx

One page action plan for Embraer Aerospace Corporation.

Big picture plan

Embraer Aerospace Corporation will manage to retain and attract the most competent and talented aerospace engineers and other employees. This will allow the company to continue being among the largest producer of civil aircraft and the leading provider of regional jets worldwide.

Timeline	Description
Where our business is now	The approximate revenue is $ 4.5 billion, net income is $ 42.5 million, and has over 15,000 employees.
Where our business will be in six months' time	The company will attract and retain competent and talented employee who will help it to compete fairly with top companies in this industry like Boeing and Airbus.
Where our business will be in 12 months' time	The company may increase its revenue within the range of $5.2-$5.7 billion.
Where our business will be in three years' time	The company will have the most competent aerospace engineers and become second or first largest producer of civil aircraft.

How we will get there

Strategy	Pillar(s)	Action plan (how)	Timing – Completion Date	Person responsible
Employee empowerment.	Refer to memo	Training of aerospace engineers.	September 2024	Human resource manager and Operations Manager.
Fair employee recruitment, appraisal and promotions.	Refer to memo	Potential candidates desiring to join the company will be recruited fair based on merit. For instance, level of education, experience, and skills. The same be followed during appraisal and promotion.	March 2024	Human Resource Manager.
Branding.	Refer to memo	Leverage social media tools to develop a positive culture.	February 2024	Marketing Manager.
Improve communication.	Refer to memo	Ensure employees receive essential information on time through various digital channels. For instance, the company's website, social media platforms, and personal emails.	January 2024	Human Resource Manager.
Exceeded customers and investors expectations.	Refer to memo	Customize our air crafts as requested and be innovative.	December 2024	Manufacturing and sales Managers.

KPITemplateExample.pdf

Example Template for Designing Key Performance Indicators

Grow Customer Satisfaction.

(Customer Perspective)

Board of Directors and Marketing Team.

To what extent are our customers satisfied with our service?

The indicator will be used to assess and report on our customer success internally. It will not be used to assess performance of individuals or to determine bonus payments.

Net Promoter Score

Grow Our Profits.

(Finance Perspective)

Board of Directors and Finance Team.

To what extent are we generating bottom-line results?

The indicator will be used to assess and report financial performance internally and externally. It will also be a key indicator to determine executive pay.

Net Profit

Example 1 Example 2

Strategic Goal:

Name the strategic objective, which is being assessed with this indicator.

Audience / Access:

Name the key audience for this indicator and clarify who will have access rights to it.

Key Performance Question(s):

Name the performance question(s) this indicator is helping to answer.

How will and won’t this indicator be used? Describe how the insights this indicator generates will be used and outline how this indicator will not be used.

Indicator Name:

Pick a short and clear indicator name.

EmbraerAerospacecorporationMemo.edited.docx

MEMORANDUM.

TO: Supervisor Embraer Aerospace Corporation.

FROM: (Student's Name).

DATE: November 12, 2023.

SUBJECT: Framework for implementing Pillars of Digital Leadership.

I’m writing to inform you about a framework I have developed for implementing Pillars of Digital Leadership at Embraer Aerospace Corporation. I believe these pillars will positively transform many employees at the company. There are 7 pillars of digital leadership but I will only focus on 3. The first pillar is communication. Communication is key in the Aerospace and defense industry, especially to the aerospace engineers who work on complex, multidisciplinary, and international projects. All leaders in Embraer Aerospace Corporation should always ensure all employees receive essential information on time through various digital channels. For instance, the company's website, social media platforms, and personal emails. I believe that effective communication will promote digital leadership since leaders can engage all employees and make them feel valued.

The second pillar is branding. Embraer Aerospace Corporation Brands include EMB, ERJ, Legacy, Lineage, LR, Phenom, and Praetor. Leaders in Embraer Aerospace Corporation can leverage social media tools to develop a positive culture. This can be a culture that will help the company attract and retain the most competent and talented aerospace engineers as well as a culture that will continue attracting investors and customers all over the world. The last pillar is opportunity. Leaders in Embraer Aerospace Corporation should be more vigorous in promoting innovation and professional growth of all employees. Considering that Embraer is among the largest producer of civil aircraft and the leading provider of regional jets worldwide, leaders are supposed to leverage the connection made through technology to help the company improve how it manufacture and sell different categories of aircraft. I believe this can also motivate its employees, increase satisfaction, and make them perceive this digital leadership as an opportunity to develop their careers and professions.

Attached is an action plan showing how I hope to implement the above framework.

KPI.docx

The Assignment

Using PowerPoint:

· Create a dashboard from the company you selected(attached file name: EmbraerAerospacecorporationMemo)to display five (5) KPIs related to the digital transformation effort. Be sure to include the 4 components of a KPI, as specified in the video ( https://lms.devry.edu/lms/video/player.html?video=1_fz4l871z) How to Develop Key Performance Indicators, for each KPI you indicate on your dashboard

Note: Your KPIs will not be the same as shown in the example dashboard below. Every company is different and has various ways to measure success and risks. You may use a line, bar, or pie graph, or a combination thereof to illustrate the status of each indicator. Data incorporated into your dashboard may be fictitious so be creative!

· Propose three (3) potential leadership risks mid-level managers may face as they work through the digital transformation effort. Analyze the impact of each risk and provide a mitigation strategy to address each risk.

Your presentation should be no more than two (2) slides (i.e., one for the dashboard and one for risk and mitigation strategies), excluding the title and references slide. APA citations should be included, as appropriate, to support the mitigation strategy for each risk.

Attached is an example of a KPI Dashboard Example. and KPI Template Example

*All external resources must be appropriately cited in APA format.

The KPI Dashboard

Criteria

Deliverable Requirement: KPI Dashboard

• Create a dashboard that displayed 5 KPIs • Include the 4 components for each KPI, as specified in the video

Deliverable Requirement: Risks and Mitigation Strategies

• Propose three (3) potential leadership risks mid-level managers may face as they work through the digital transformation effort. • Analyze the impact of each risk and provide a mitigation strategy to address each risk.

Style, Format, and Structure

• The writer’s position is well-organized, well-justified, and demonstrates a logical flow. • Includes introduction and conclusion, proper paragraph format, and reads as a polished, academic paper or professional presentation, as appropriate for the required assignment deliverable.

Academic Writing and APA

• Deliverable meets length or word count requirement. • Include proper citations (references and in-text citations) according to the APA Publication Manual (7th ed.). • Demonstrates effective communication by using proper spelling, grammar, and punctuation.

KPIDashboardExample.pptx

Dashboard

Summary 2022
Days Pending	Cumulative	>120 Days
Cases Established	Cumulative	9.791
Cases Completed	Cumulative	8,183
Cases Pending (Inventory)	Cumulative	18,102
Average Station Production	Average # Cases Completed / Day	57
Percent of Cases Completed vs. Established (Average)	> 90% - G\| 80% - 89% - Y \| < 80% - R	86%
Applications Received	Cumulative	26,669
Percent of Application Inventoried (Average)	< 20% - G\| 21% - 60% - Y \| < 60 - R	62.84%
Percent of Application Processed (Average)	> 60% - G \| 40% - 59% - Y \| < 40% - R	31.06%
Converted TON	Cumulative	384

Risks / Issues / Communication Strategy
Date	Issues	Solution
3/20/18	known issues here

Monthly Assessment (APR)
Days Pending	< 30 Days – Green 30-89 Days–Yellow > 90 Days – Red	120 Days
Cases Established	>2000 – Green 1000-2000–Yellow 0-1000 – Red	1,715
Cases Completed	1500-2500 – Green 500-1499–Yellow 0-500 – Red	1,016
Cases Pending	< 1000 – Green 999-3000 – Yellow > 3000 – Red	2,252
Average Station Production	> 100 – Green 50-99 – Yellow < 50 – Red	48
Percent of Cases Established vs. Completed	> 90% - Green 80% - 89% - Yellow < 80% - Red	82.12%

1

Working Days 43009 43040 43070 43101 43132 43160 43191 21 20 20 21 19 22 21 Received 43009 43040 43070 43101 43132 43160 43191 4323 3978 3028 4104 3350 3290 3966 Cases Established 43009 43040 43070 43101 43132 43160 43191 1797 2358 2195 866 118 742 1715 Completed 43009 43040 43070 43101 43132 43160 43191 1660 2058 1882 822 114 631 1016 Inventory 43009 43040 43070 43101 43132 43160 43191 2526 1620 833 3238 3412 3178 2251

FYTD22

Cases Established Completed Inventory 9791 8183 17058

One-page-action-plan-template1.docx

One page action plan for Embraer Aerospace Corporation.

Big picture plan

Embraer Aerospace Corporation will manage to retain and attract the most competent and talented aerospace engineers and other employees. This will allow the company to continue being among the largest producer of civil aircraft and the leading provider of regional jets worldwide.

Timeline	Description
Where our business is now	The approximate revenue is $ 4.5 billion, net income is $ 42.5 million, and has over 15,000 employees.
Where our business will be in six months' time	The company will attract and retain competent and talented employee who will help it to compete fairly with top companies in this industry like Boeing and Airbus.
Where our business will be in 12 months' time	The company may increase its revenue within the range of $5.2-$5.7 billion.
Where our business will be in three years' time	The company will have the most competent aerospace engineers and become second or first largest producer of civil aircraft.

How we will get there

Strategy	Pillar(s)	Action plan (how)	Timing – Completion Date	Person responsible
Employee empowerment.	Refer to memo	Training of aerospace engineers.	September 2024	Human resource manager and Operations Manager.
Fair employee recruitment, appraisal and promotions.	Refer to memo	Potential candidates desiring to join the company will be recruited fair based on merit. For instance, level of education, experience, and skills. The same be followed during appraisal and promotion.	March 2024	Human Resource Manager.
Branding.	Refer to memo	Leverage social media tools to develop a positive culture.	February 2024	Marketing Manager.
Improve communication.	Refer to memo	Ensure employees receive essential information on time through various digital channels. For instance, the company's website, social media platforms, and personal emails.	January 2024	Human Resource Manager.
Exceeded customers and investors expectations.	Refer to memo	Customize our air crafts as requested and be innovative.	December 2024	Manufacturing and sales Managers.