Knowledge Check: Applying Topic to Potential Capstone Project

QUESTION 1of2

First, please review this paragraph. 

• Problem solving strategies and bargaining strategies are two conflict management strategies that managers can utilize, but strategies alone do not fully explain their effectiveness. Problem solving strategies emphasize framing the conflict as a problem to work together to solve while bargaining strategies encourage compromise between the conflicting parties. The effectiveness of these two conflict management strategies depends on the relationship between the manager and the employees as well as personal characteristics of the manager, such as their empathy, emotional intelligence, and interpersonal skills. The combination of the conflict management strategy, the manager-employee relationship, and the manager characteristics determine the outcome.

Then identify what information in the above needs citation?

QUESTION 2of2

For your assessment, outline the information you plan to include in the Topic and Problem section as well as the Supporting Research sections. Do you have citations for all the information you plan to include? Locate more research if you need to and remember to revise based on what you find!