Just write a summery WEEK 2

The process of observing users in context is detailed in this reading.

1. Read Contextual Design (Holtzblatt) Ch3 in Reading List Week 2

Principles of contextual inquiry (Chapter 3).pdf

2. Write in your task all the major heading and sub-headings in the reading. 

3. Then write down all the sidebars - the highlighted texts slotting them in under headings - in the correct order of the information flow.

4. Read what you have written - does it make sense? This should provide a summary of the key points of this article.

5. What does this summary tell you about contextual inquiry? What are the key ideas?