interview week 5 journal

SIMPLE AND COMPLEX REFLECTIVE LISTENING STATEMENTS

In this week’s Discussion, you had an opportunity practice using reflective listening with a service user in the case study you were assigned in Week 2. For this Assignment, you will have another opportunity to practice using reflective listening. This time, you will create reflections in response to a series of statements from service users. The first set of statements comes from the Helpful Responses Questionnaire, which was initially developed by researchers to assess one’s ability to generate empathic responses. 

RESOURCES

Be sure to review the Learning Resources before completing this activity. Click the weekly resources link to access the resources. 

WEEKLY RESOURCES

TO PREPARE

· Read the article,  “The Helpful Responses Questionnaire: A Procedure for Measuring Therapeutic Empathy.” Consider the relationship between accurate empathy and reflective listening. Also, pay particular attention to how responses to the Helpful Responses Questionnaire are rated.

· Review the remaining Learning Resources on reflective listening.  Think about the differences between simple and complex reflections.

· Read the statements in Table 1 of the article, “The Helpful Responses Questionnaire: A Procedure for Measuring Therapeutic Empathy.” Consider how you might accurately reflect what the service user is saying each statement to be helpful.

· Read the statements in the Reflection Worksheet. Think about how you would use simple and complex reflections to respond to each statement.

BY DAY 7

Submit a 2- to 3-page paper that addresses the following:

· Write a 1- to 2-sentence reflection to each statement in Table 1 of the article, “The Helpful Responses Questionnaire: A Procedure for Measuring Therapeutic Empathy.” Your response should represent the next thing you might say if you wanted to be helpful.

· Write one simple reflection and one complex reflection in response to the statements in the Reflection Worksheet.