Information technology in Global economy

  According to research by Ligtvoet et al. (in press), Chapter 8, there are five (5) most important value systems identified and are associated with, and play a major role in the development of smart meters.  Please name them, and briefly state their functions? 

  Chapter Nine (9) fig 9.1; illustrates Stakeholder Engagement in policy development.  From this illustration please identify and name the six (6) critical stages of the policy process, and provide a brief narrative of what happens at each stage?