INFO
DaWizest08SEE ATTACHMENTS
a year ago
5
files (2)PRESENTATION2.docx
WEEK5.docx
PRESENTATION2.docx
1) Create a PowerPoint presentation with at least 1 slide for each of the following:
1. Title Slide (Name of your Information System, your name, course name, and your professor’s name)
2. Purpose of the Information System (a brief refresher to help orient the viewer who may or may not have viewed your first presentation)
3. Networking Components of Your Information System
4. Communications Components of Your Information System
5. Security Components of Your Information System
6. Impact of the Information System on the Organization and/or Users of the System
7. Competitive Analysis of the Information System
8. Three Original Recommendations for Improving the Information System (At least 1 recommendation must be for improving something in the user interface and you must include at least one screenshot of the user interface, showing how it currently looks. Be sure to explain specifically what you would change on the user interface and how that would improve it). [This should be at least 3 slides – one per recommendation].
9. References (list your references in APA format)
Note 1: You may reuse what you posted in any of the weekly discussions if appropriate for some of the above slides.
3. Include Speaker Notes for each slide. Notes should expand on the content of the slide to explain the key points
WEEK5.docx
Amazon's Information System
Student’s name
Institutional affiliation
Course name
Professor’s name
Due date
Impact of Amazon's Information System on the Organization and Users
Amazon's information system (IS) improves corporate processes, operations, and user experience. For the organization, IS helps with inventory management, data analytics, supply chain optimization, and tailored marketing. Amazon uses AI and machine learning to forecast user behavior, manage dynamic pricing, and optimize delivery logistics (Manasa & Jayanthila Devi, 2022). This feature reduces costs, boosts efficiency, and pleases customers.
For users, Amazon's IS makes purchasing easy with its user-friendly website and smartphone app. One-click ordering, tailored suggestions, and Amazon Prime's expedited shipping boost consumer loyalty. Amazon Web Services (AWS) integration also offers safe transactions and data security, boosting client trust. Alexa and other voice-assistance capabilities make Amazon services more accessible and convenient.
Business Processes for Competitive Advantage
Amazon uses business processes in IS to stay competitive by focusing on innovation, customer-centricity, and efficiency. Real-time tracking and data analysis improve operational efficiency, inventory levels, and distribution efficiency (Chen, 2024). Dynamic pricing algorithms adjust product prices based on demand, competitor pricing, and stock levels, ensuring competitive rates. Additionally, Amazon’s IS supports predictive analytics to anticipate customer needs, offering personalized product recommendations.
Three Recommendations for Improving Amazon’s Shopping Experience:
Shopping Journey Resumption: Implement a “Resume Shopping Journey” feature that allows users to revisit entire search sessions, not just individual product pages. This feature would streamline product comparisons and refine user experience.
Enhanced Brand Store Visibility: Improve the visibility of official brand stores with a clearer distinction between third-party sellers and official products. A dedicated tab on the product page could ensure customers confidently identify authentic brands.
User Interface Enhancement – Search Refinement Tool: Add a “Hide Irrelevant Products” toggle on the search results page (see screenshot). This button would allow users to exclude items they have deemed irrelevant, creating a refined and focused search experience.
References
Chen, Y. (2024). Research on supply chain optimization at Amazon. Advances in Economics, Management and Political Sciences, 105(1), 257–261. https://doi.org/10.54254/2754-1169/105/20241983
Manasa, R., & Jayanthila Devi, A. (2022). Amazon’s artificial intelligence in retail novelty - case study. International Journal of Case Studies in Business, IT, and Education, 6(2), 787–804. https://doi.org/10.47992/ijcsbe.2581.6942.0233
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