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Reference: NTC362 Table Template Week Four

Scenario: The IT leadership team has determined that the college will add another satellite campus that will have a Learning Center with 20 computers and 10 classrooms. Each classroom will have one computer for the instructor and a wireless access point for the students. In anticipation of issues that may arise when installing new hardware and software, you have been asked to create a Troubleshooting Tool Guide that identifies tools, including some of the free tools that you discovered in your research, that can be used to troubleshoot the following:

  • Connection to the ISP
  • Routers and Switches
  • Wireless Access Points
  • New Hardware
  • New Network Cabling
  • IP Addressing Problems
  • VLAN problems

Your task is to prepare a 2- to 3-page table using Microsoft® Word with the table column headings of Troubleshooting Tool and Example. The required table row topics are bulleted (above). In the cells identify what tool could be used and give an example from the labs, videos, or readings of how to use the tool.

Submit your assignment using the Assignment Files tab.

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      TroubleshootingToolGuide.docx

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