In 2 paragraph answer following question of the case study

 In 2 paragraph  answer following question of the case study 

William Tellis, a 45-year-old Caucasian man who resides in an assisted-living facility was diagnosed with AIDS 3-years ago.

Mr. Tellis comes to the CHN for his medicine. He mentions that he has developed a cough and is not feeling very well.

Q.1 What questions might the nurse ask to elicit more information from Mr. Tellis?

Q.2 How could the nurse phrase a  statement that would show empathy for this patient?