Implementing Capsule Customer Relationship Management (CRM)

I need 4 iterations for the topic 'Implementing Capsule Customer Relationship Management (CRM)'.

1st Iteration - 4 papers ( PLAN, ACTION, OBSERVATIONS, REFLECTION)

2nd Iteration - 4 papers ( PLAN, ACTION, OBSERVATIONS, REFLECTION)

3rd Iteration - 3 papers ( PLAN, ACTION, OBSERVATIONS, REFLECTION)

4th Iteration - 3 papers ( PLAN, ACTION, OBSERVATIONS, REFLECTION)

Every Iteration to include your Plan, Action, Observations, and Reflections.

• Plan – at least one page in length, should include a description of all the planning activity that has taken place…may include agendas or other manuscripts as appropriate

• Action – at least one page in length, should include a description of that actual activity

• Observation – at least one page in length, should include a description of all the information collected as well as any analysis

• Reflection – at least one page in length, should include a description of your thoughts about what happened, what went well, as well as not so well.  If your iteration was a meeting, you may want to discuss the effectiveness of the meeting, did you have the best participants, did you miss any (not invite) or learned during the meeting you should have invited someone else..if so, what are your thoughts regarding mitigation …etc…

NO PLAGIARISM.

MUST BE IN APA.

PROFESSIONAL REFERENCES -5

NOTE: Please find the attachments for the better understanding of the iteration headings.