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Instructions

Objectives:

LO1: The student will understand what is project quality management. LO2: The student will understand the most important quality management concepts for a project.

Prompt:

After launching a new web platform on the market for beta testing, your company has received multiple complaints regarding the functionalities of the product that were centralized in the table below.

Instructions:

You were tasked to prepare a Pareto chart and prioritize the complaints. Which are the ones that you suggest being handled first? Explain your proposal in a few sentences. How does your result align with the Pareto rule, which states that 80% of the problems are caused by 20% of the causes? Therefore, 20% effort, 80% benefits will be reached. Your answer should be limited to 100-300 words.

Type of complaint No. of complaints

More than 30 sec to launch 113 Not optimized for all browsers 137

Some links included in the pages are not functioning 208 The integrated payment system displays errors 35 Written code appears on some of the pages 118

Not responsive (display not customized for different devices) 50 One menu button is not active (nothing happens when clicked) 237

The platform is difficult to navigate (information not found easily)

82

The colour combination is tiresome for the eye 10 The contact form is not working (when submitted, nothing happens)

59

Due on Nov 23, 2025 11:59 PM

In the Assignment dropbox, please attach your paper as a file, do not copy & paste.

Submit your assignment by 11:59 PM ET, Day 7.

Grading Rubric A rubric is provided for your convenience that details how this assignment will be graded. Please review it carefully prior to submitting your work.