IDS 104 Module Three
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Unit Resources [Insert Unit Title]4.html
Introduction
These resources will help you learn how to support meaningful participation in diverse digital communities and explain how a growth mindset and feedback supports personal and professional growth.
Note: You are not required to complete any quizzes or practice questions associated with LinkedIn Learning resources. You may choose to complete them, but they are optional; you will not be graded on your responses if you do choose to complete them.
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Required Resources |
Reading: Digital Community, Digital Citizen, Chapter 3, Section " Changing Minds: The Altered Self" This Shapiro Library reading explores the ways in which communicating digitally can disinhibit users and cause them to act and interpret others differently than in face-to-face interactions. Use this resource to support your analysis of digital communities in your project draft. Consider the following as you read:
- How does digital community participation feel different from real-life interaction?
- What are some ways you can avoid misunderstandings in digital communities?
- How can you balance sharing with safety in digital communities?
Reading: Communication Essentials: Improve Your Digital Communication, Chapter 14 This Shapiro Library reading discusses how to make a good impression online and encourages you to think carefully about your online communication. Use this resource to support your work in your project draft. Consider the following as you read:
- What are some best practices for meaningful digital communications?
- What are some things you can do to create and maintain a good online reputation?
Video: Managing Your Online Presence and Digital Etiquette (9:21) This Shapiro Library resource tackles the issues of “netiquette” and how a person’s online presence can affect how they are perceived by others both personally and professionally. Use this resource to support your explanation of communication strategies that encourage digital connections in your project draft. As you watch, consider the following:
- What are some ways to manage your online presence and reputation?
- How might you adjust your online activities in different digital communities?
Reading: Manufacturing Motivation This article from the SNHU Academic Resource Center discusses how to get and stay motivated to complete your assignments. Use this resource to help you explain how a growth mindset supports personal and professional growth. As you read, consider the following:
- What are some ways you can motivate yourself to keep making progress when you would rather do something else?
- What questions can you ask yourself to understand the value of completing a difficult task?
- How can completing one small step help motivate you to continue a project?
Reading: Overcoming Procrastination This article from the SNHU Academic Resource Center discusses the types of procrastination and how to overcome them. Use this resource to help you explain how a growth mindset supports personal and professional growth. As you read, consider the following:
- How do you tend to procrastinate?
- What are some strategies you can use to overcome procrastination?
Video: Embrace Feedback as a Tool for Development (3:19) To access this resource, make sure that you’re logged in to LinkedIn Learning.
In this video, the presenter explains how and why feedback is essential to learning and development. Use this resource to support your explanation of how a growth mindset supports personal and professional growth in your project draft. As you watch, consider the following:
- What are some strategies you can use to see feedback as a learning tool and not as criticism?
- How does following the “Sort, Strategize, Seek Clarification, and Synthesize” process help you use feedback constructively?
Reading: How to Accept Criticism With Class This Shapiro Library article presents a brief overview of the research related to giving and receiving feedback. Although written for a nursing professional audience, the principles presented are broadly relevant. Use this resource to support your explanation of how a growth mindset supports personal and professional growth in your project draft. As you read, consider the following:
- What are some skills that you can practice to learn from criticism?
- How might the themes directly related to nursing apply to your future profession?
Reading: Developing Growth Mindsets: Principles and Practices for Maximizing Students’ Potential, Chapter 1, pp. 13-16 This Shapiro Library reading examines Carol Dweck’s research and insights into the difference between a fixed mindset and a growth mindset. Use this resource to support your explanation of how a growth mindset supports personal and professional growth in your project draft. As you read, consider the following:
- How might a fixed mindset prevent you from achieving your potential?
- How does mindset affect one’s approach to challenges, obstacles, effort, criticism, and success of others? (See Figure 1.1)
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Additional Support (Optional) |
Resource: IDS-104 Learning Community Join the IDS-104 Learning Community on SNHUconnect to engage with your classmates, share insights, and get support throughout the course. It’s a great space to ask questions, access tips, and build connections.
ModuleThreeGuide.html.zip
Module Three Guide.html
Engagement: More Than Just Logging In
Digital communities are powerful spaces where people learn with and from each other. Simply reading posts or observing a conversation can be a helpful first step—it allows you to get a sense of the group’s tone and rhythm. But the real value comes when you choose to participate. When you share your thoughts, ask questions, or respond to others, you help create a richer, more meaningful conversation. Your voice matters, and your perspective can help others see things in new ways—just as their experiences can help you grow. Engaging fully means being open to learning and contributing. Whether you're asking a thoughtful question, offering feedback, or sharing your own experiences, you're making the community stronger. The best part? You’re not only learning, but you’re helping others learn too. That’s what makes digital communities exciting, dynamic places to grow.
How We Communicate in Digital Communities
Digital communities offer many ways to connect, but how you communicate matters just as much as what you say. Each platform brings unique strengths and knowing how to use them helps you connect more effectively. Some platforms, like video conferences tools or social media messengers, let us talk in real time, using our voices and facial expressions, just like in a face-to-face conversation. Others, like discussion boards or social media groups, rely on written posts and comments. These allow us to take time to think about what we want to say before we respond. Then there are hybrid platforms that let us do both, like TikTok; these spaces combine different forms of communication. For example, you might watch someone speak in a video (oral communication) and then respond with a comment (written communication). Each platform has its own strengths. As a participant, it’s helpful to think about how the platform’s format shapes the way we connect, share, and understand one another.
Speaking Up in Digital Communities
Talking in real time, whether on a video call or voice chat, can feel fast and a little intimidating. You don’t always have time to polish every word. That’s okay. The key is to show up and speak with intention. Unlike writing, we don’t always have time to plan everything we want to say. That’s why it’s important to pay attention to our tone, body language (if video is on), and the words we choose. For many people, speaking in digital communities can feel a bit uncomfortable at first—and that’s completely normal. Like any skill, it gets easier with practice. Letting others know that you're new to this kind of communication can be helpful. Most communities are full of people who are happy to support and encourage you. Each time you speak up, you build your confidence and improve your communication skills. Every contribution is a chance to grow. Some helpful tips:
- Focus on being clear and authentic, not perfect.
- If you’re unsure what to say, asking a follow-up question is a great way to stay involved.
- Write down a few key points before the session so you feel prepared to share.
- Nerves can speed you up. Take a breath and pace yourself.
- Refer to peers by name to create a more personal and respectful exchange.
Each time you speak up, you grow. You gain confidence. You sharpen your communication skills. And you remind others that learning is a journey we take together.
Writing With Intention: Connect in Digital Communities
In digital spaces, your words are your presence. Written communication gives us time to think, reflect, and revise. We can choose our words carefully, review what we’ve written, and make edits until we’re confident in what we’re saying. This makes writing a great way to express ideas clearly and thoughtfully. At the same time, it’s important to remember that people might read things differently than we intended. Since they can’t hear our tone of voice or see our facial expressions, we need to write in a way that’s clear, respectful, and welcoming. Using a neutral and thoughtful tone can help avoid confusion and make others feel included. Here are a few helpful tips for strong written communication:
- Start with a purpose: Know what you want to say and why it matters.
- Be concise and clear: Keep your message focused—avoid long tangents or unclear phrasing.
- Use inclusive language: Words like “we,” “us,” or “let’s” foster a sense of community.
- Add structure: Use short paragraphs, bullets, or bolded phrases to make your message easier to read.
- Read it out loud: If it sounds unclear or awkward, revise it.
- Be mindful of tone: Tone can be easily misread online. Try to avoid sarcasm or too much negative language.
- Close with an open door: End your message by inviting others to share their thoughts.
The more you practice writing in digital communities, the stronger your communication skills will become, both online and in everyday life. Every post you write is a chance to build confidence and grow your voice.
Understanding and Practicing a Growth Mindset
A growth mindset is the belief that your abilities, intelligence, and skills aren’t fixed—they can improve over time with effort, learning, and persistence. This mindset helps you see challenges and mistakes not as failures, but as chances to grow and discover new strengths. When you have a growth mindset, you’re more willing to try new things, take on challenges, and keep going even when something is difficult. You also become more open to feedback, because you see it as helpful, not personal. These qualities support lifelong learning, which means continuing to grow and adapt long after a course or program ends. Some of the key skills that come with a growth mindset include:
- Self-reflection: being able to look back on your experiences and learn from them
- Adaptability: staying flexible when things change
- Resilience: bouncing back after setbacks
- Curiosity: asking questions and wanting to learn more
- Perseverance: keeping at it, even when things get tough
- Open-mindedness: being willing to hear new perspectives or change your mind
In digital communities, these skills help you connect with others, learn from different viewpoints, and contribute in meaningful ways. Every post, question, and moment of learning is a step forward, not just for you, but for everyone in the community.
Staying Open to Growth
When we’re excited about a topic, it’s easy to feel like we know a lot—and sometimes we do! But it’s also natural to overestimate our understanding, especially when we’re just starting out. This happens to everyone, and it’s part of the learning process. What really matters is how we respond when we come across new ideas or realize there’s more to learn. A growth mindset means being open to learning, asking questions, and staying curious—even when we don’t have all the answers. It helps us grow stronger as learners and as contributors in our digital communities. On the other hand, a fixed mindset can make us feel like we always must be right or already know everything. This can make it harder to truly connect with others and learn from different perspectives. Digital communities thrive when people bring curiosity, humility, and willingness to grow together. Every post, reply, or question is a chance to learn, not just teach. A few tips to help guide a growth mindset when communicating in a digital space:
- Start with “What if…” or “I wonder…” to stay curious.
- Focus on learning, not winning. The goal isn’t to be right—it’s to grow.
- Listen to understand, not just to reply.
- Let gaps in knowledge guide your questions. Uncertainty = opportunity.
- Reframe disagreement as dialogue. It’s a bridge, not a battle.
Giving Feedback That Helps Others Grow
Giving feedback in a digital community can feel tricky—especially when we want to share a different perspective or point out something that might need improvement. But feedback doesn’t have to feel uncomfortable or negative. When done with care, it can be one of the most powerful ways we help each other grow. Constructive feedback means offering thoughtful, specific suggestions that help someone improve. It focuses on ideas, actions, or content—not on the person. Instead of saying what’s wrong, we talk about what could be stronger and how. This kind of feedback shows respect, encourages learning, and builds trust. In a strong digital community, giving and receiving feedback helps everyone learn. It strengthens relationships, encourages collaboration, and creates a safe space for honest communication. Offering constructive feedback is also a skill—and like any skill, it improves with practice. It helps us become better communicators, more thoughtful listeners, and more supportive community members. Skills involved in giving and receiving respectful feedback include:
- Empathy – considering how your words will be received
- Clarity – focusing on specific points and examples
- Positivity – encouraging growth, not just pointing out problems
- Active listening – understanding the other person’s point of view
- Emotional intelligence – staying respectful and professional, even when there’s disagreement
Remember, good feedback isn’t about being “right;” it’s about helping each other grow.
Welcome to the IDS-104 Learning Community
Just like the topics we explore in this course, the IDS-104 learning community is designed to help you connect, grow, and learn with others. This is your space to share ideas, ask questions, and support one another along the way. You can access the IDS-104 learning community by visiting the Optional Resources section in this module. There, you’ll find spaces where your peers are engaging in thoughtful discussions, offering feedback, and supporting each other’s learning journeys.
As you explore the posts and conversations, try to spot some of the communication skills we’ve talked about in this module. Ask yourself the following:
- Can you see examples of a growth mindset—people staying curious, open to feedback, or learning from mistakes?
- Can you find constructive feedback that’s thoughtful and helpful?
- Does the tone feel welcoming and respectful?
Once you’ve had a look around, don’t be shy—join in! Your voice matters here. Whether you're sharing your thoughts, responding to someone else, or asking a question, you're contributing to a community that grows through connection. This is a great place to practice your communication skills and be part of something meaningful.
References
Tromp, A. (2021, September 13). 5 1/2 things about growth mindset from Dr. Tromp. Boise State Student Life Blog. https://www.boisestate.edu/student-life/5-1-2-things-about-growth-mindset-from-dr-tromp/