ICT in Business (500 words)

Describe in about 500 words the usage and value of information and communication technology in the everyday business operation of a Fast Food/Convenience Store Franchise (e.g. 7-Evelen, KFC etc.)

Write this in your journal entry on ******. Substantiate your claim above (importance/ impact role of communication in a Franchise environment), with references to similar cases available in journals which explains the value of this information to the organisation. You may include information of any one or more section of the business (eg. communication, Just-in-Time Delivery, human resource management & staff rostering, managing web presence, Intranet/Extranet management, etc).