I need help with answering these two questions

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These are the two questions: 

1st  How many of you have ever experienced rejection or disappointment in a customer service experience? 


2nd  How does customer service affect the marketing concept, a firm’s market orientation, and/or customer relationship management. How does the idea of rejection affect your future career choice? 



I don't need an essay just like a small paragraphs (2 of them 1 for each question)


    • 9 years ago
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    Charandry
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