HW ASST 5.2-DP

Quality Improvement

Instructions:

1. Choose one (1) topic below, then post your response for this discussion.
   • Response should be 300 words 

Topic #2

1. Think back to the last time a major change occurred in your work environment. 
   1. Was the change a planned change?
   2. What were the driving forces and restraining forces?
   3. Who was the change agent?
   4. Did the change occur as planned?
2. Explain your answer