Human Resource Management Unit 8 Assignment: Client Discharge
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files (2)SueHernandez.pdf
HSV340Unit8ClientDischargeAssignmentandRubric.pdf
SueHernandez.pdf
Sue Hernandez, a 35-year-old female, has been diagnosed with Schizophrenia Disorder exhibiting delusions and hallucinations. Sue identifies as a white, Hispanic, straight woman who has never been married. Sue is an Iraq War veteran. She served as a liaison to human resources and then as a paramedic and was honorably discharged in 2009. Before she served, she received a degree in medical technology at a local community college. Her father was a veteran and she grew up on army bases. She attended five high schools in four years. Her mother was a secretary and a teacher. She has not seen her family for two years; she lived with them after her return from Iraq, but both parents and Sue could not find a peaceful way to live together. Sue can often be seen walking to and from the downtown area and the local grocery store. She spends most of her days on the streets. A case manager working downtown saw her walking through the rain and called a friend working for a shelter. She asked if she could refer Sue. The outreach team located Sue during one of her walks the following week and learned that Sue cleans up several local businesses late at night. She sleeps in the places she cleans. Sue appeared sober but complained of hearing voices. She believes that she is in danger from wild animals most of the time. Sue also often fears for her life and believes her parents will find her and kill her. Sue has never been arrested and indicates she doesn’t want to live in a house, and does not want to live with anybody around. People and noises scare Sue and she has trouble sleeping. The outreach worker referred Sue to you, a case manager at a local homeless shelter providing comprehensive care. Reluctantly, Sue agreed to come to an initial interview.
HSV340Unit8ClientDischargeAssignmentandRubric.pdf
Overview: Congratulations! You are ready to discharge your first client as a case manager. For this
assignment, you will prepare two documents: a termination letter to be sent to your
client Sue and a discharge summary for the client file. You can elaborate on the given
information to complete this assignment. Using your imagination, you decide why Sue
was discharged, her progress, and any pertinent follow-up recommendations.
Instructions:
• Termination Letter
o Apply the information provided in the Case Vignette as well as your Case
Plan Assignment to complete your termination letter.
o Your termination letter should be addressed directly to Sue and will
summarize the following points:
▪ Reason for termination (did the client complete treatment goals?
Have you been unable to get in contact with the client? Are you
leaving the agency? Is your client no longer interested in services?)
▪ Summary of your work with the client
▪ Summary of goals achieved
▪ Follow-up required by the client (i.e. medication management, other
services, etc.)
• Discharge Summary
o The discharge summary is a professional note that will be placed in Sue’s
file and may be maintained in agency records or sent to other providers.
o Your discharge summary should include the following:
▪ Client name, DOB, date of admission, and date of discharge
▪ Diagnosis (if there is one)
▪ Any medications that were prescribed
▪ The reason for discharge
▪ The major presenting problem that brought the client to you
▪ The client’s goals and objectives
▪ Progress that was made or goals that were accomplished
▪ Problems identified but not addressed
HSV340 – Case Management
Client Discharge Assignment
▪ How the individual appeared to be (presented) at intake and again
at termination
▪ Attempts to locate the person if relevant
Be sure to read the criteria below by which your work will be evaluated before
you write and again after you write.
Evaluation Rubric for Client Discharge Assignment
CRITERIA Deficient Needs
Improvement
Proficient Exemplary
0 – 23 Points 24 – 31 points 32 – 39 points 40 points
Termination
Letter
Missing or many
key details are
missing.
Termination letter
summarizes some
of the required
points using the
Case Vignette.
Some key details
are missing.
Termination letter
summarizes all the
required points
using the Case
Vignette, filling in
missing details
appropriately.
Some minor details
are missing.
Termination letter
fully summarizes all
the required points
using the Case
Vignette, filling in
missing details
appropriately.
0 – 23 Points 24 – 31 points 32 – 39 points 40 points
Discharge Summary
Missing or many
key details are
missing.
Discharge letter
addresses some of
the required points
using the Case
Vignette. Some key
details are missing.
Discharge letter
addresses all the
required points
using the Case
Vignette, filling in
missing details
appropriately.
Some minor details
are missing.
Discharge letter
fully addresses all
the required points
using the Case
Vignette, filling in
missing details
appropriately.
0 – 11 Points 12 – 15 points 16 – 19 points 20 points
Clear and
Professional
Writing and
APA Format
Errors impede
professional presentation; guidelines not followed.
Significant errors
that do not impede
professional
presentation.
Few errors that do
not impede
professional
presentation.
Writing and format
are clear,
professional, APA compliant, and error free.
