HR Training Project

How can address the following when thinking about training for customer service

• What methods would you use? How and when would you implement them? Be specific in your description of activities using your methods. 
• Why would the methods you chose to use be effective?
• How could technology be incorporated into the training?
• What potential drawbacks do you see with your planned methods?
• Discuss the costs associated with your methods. Roughly how much money and work will be required (upfront and ongoing) to implement and maintain these training methods?