HR Generalist

read the scenario carefully before responding.

Good afternoon, my name is John Smith, employee number 0123456, and I just left a voice mail explaining my urgent situation.  I need to apply for a leave of absence due to a medical reason, and it has been two days since I have heard back from your HR department.  I need someone to get back to me immediately regarding this matter.”

This employee needs immediate assistance with a benefits/leave matter that is handled by another department outside of the one in which you are working.  Please respond in 300 words or less to this employee in email format.  It is understood that details of situation will need to be ad-libbed.