How the Startup Mentality Failed Kids in San Francisco
2 years ago
25
cf_gap_analysis_worksheet1.pdf
Assessment2-8520.pdf
cf_startup_mentality_template21.pdf
cf_gap_analysis_worksheet1.pdf
1
Gap Analysis Worksheet The goal of gap analysis is to find the difference between what should be and what currently is. State all entries clearly and completely, using numbers or percents only when the numbers are known. Otherwise, use descriptive words where no actual numbers are available. Gaps are often qualitative. If there are no reasonable numbers to support a quantification of a gap, explain it in qualitative terms.
Use a separate row for each gap. Refer to the example on the next page.
Instructions 1. Issue: Name the specific problem or issue that exhibits a performance gap. 2. Process or Activity Title: In two or three words, list the processes, factors, or activities
associated with the issue that are not performing as desired or expected. 3. Expected Performance (A): Describe performance expectations based on established
goals, performance standards (for example, state testing), or organizational intent/vision.
4. Current Performance (B): Describe what the performance currently is. 5. Performance Gap (A minus B): Describe the difference between what should be and
what is. 6. Effect of Gap on Organization: Spell out how the performance gap affects the
organization. Issue:
Process or Activity Title
Expected Performance (A)
Current Performance (B)
Performance Gap
(A minus B)
Effect of Gap on Organization
2
Examples of Gaps Issue: Behavior/discipline tickets at a community college are at unacceptably high levels.
Process or Activity Title
Expected Performance (A)
Current Performance (B)
Performance Gap
(A minus B)
Effect of Gap on Organization
Discipline Ticket Reports
The system is in place to accommodate exceptions. Exceptions are expected to be few in number. (Note: If expected number is known, provide it. Or provide a reasonable estimate and label it an estimate only.)
A high number of ticket reports are consistently submitted across semesters. (Note: Provide actual data, e.g., number of tickets), if possible.)
System that was created to handle exceptions routinely handles too many. (Note: If actual numbers are known for A and B, subtract the difference.)
System is taxed.
Tickets that enter the system are expected to be representative of the overall race and gender ratios at the institution. (Note: Provide actual data current race and gender ratios of student body if possible.)
Students of color and males are overrepresented as recipients of behavioral/disciplinary tickets. (Note: Provide actual data about race, ethnicity, and gender if possible.)
Ticket distribution ratios in terms of race and gender are not representative of student body demographics. (Note: Describe the difference.)
Potential ethical implications; potential unbalanced or biased application of disciplinary regulations. May affect institution’s learning environment and climate.
3
Process or Activity Title
Expected Performance (A)
Current Performance (B)
Performance Gap
(A minus B)
Effect of Gap on Organization
Classroom Management
Faculty manage behavior in the classroom and submit tickets as a last resort.
Faculty default to sending students out of class.
Classroom resolution is not happening.
Classroom instruction is missed by students; disruptions lower quality of instruction for all.
Faculty manage behavior with cultural sensitivity.
Faculty display limited skills in responding to behavioral issues or to facilitate a multicultural classroom effectively.
Skills to manage and resolve behavioral problems and desired level of cultural competence are lacking.
Ill will and distress for students and faculty; loss of incentive to attend class. Loss of opportunities to learn about others.
Reference Adapted from Gupta, K. (1999). A practical guide to needs assessment (p. 145). Jossey-Bass.
Assessment2-8520.pdf
Instructions: Recalling that a system provides the results it was designed to provide, a performance gap usually indicates something needs to change. Such a gap, if considered important by others as well, can result in a tension that begs to be addressed and potentially resolved. Creative tension has the power to stimulate creative solutions, which would also be an example of co-creating a better future. However, to determine what should change, the causes of the gap need to be identified.
Read:
● Duane, D. (2018, June 28). How the startup mentality failed kids in San Francisco. Wired. https://www.wired.com/story/willie-brown-middle-school-startup-mentality-fa iled/
This is an example of a project that experienced a series of implementation problems, a common issue with projects Your analysis will be based solely on information contained in the article. Our purpose is to practice analytical and systems thinking skills about the project planning, the problem, performance gaps, root causes, and other systems thinking considerations as they existed in 2018. The purpose is not to judge or evaluate the school, which is a real school that exists today and may or may not have resolved the issues presented. The purpose is to analyze the situation as described in the article.
For this assessment, conduct an analysis of the project described in the article, "How the Startup Mentality Failed Kids in San Francisco."
Follow the instructions in the Startup Mentality Template [DOCX]
Download Startup Mentality Template [DOCX]
to write and submit your analysis, which should include a performance gap analysis (use the Gap Analysis Worksheet [DOCX]
Download Gap Analysis Worksheet [DOCX]
to complete this component), a systems analysis, and a root cause analysis, lessons learned, and recommendations.
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies:
● Competency 1: Use systems thinking to evaluate problems of practice and opportunities for improvement.
○ Introduce the purpose of the paper and write a brief, high-level description of how the school came into existence and an opening paragraph that introduces the content of the analysis.
● Competency 2: Apply continuous improvement models and methods to uncover the multi-dimensional nature of problems of practice.
○ Provide a conclusion that includes three takeaways of the most important things learned about change and improvement initiatives that should be shared with the organization or any other organization with similar issues.
● Competency 3: Analyze the implications of leadership behaviors for organizational learning.
○ Assess implications for the district and what they could do differently when planning and implementing a future improvement project, organized around key themes of how people interact and communicate, systems perspectives, and analysis and accountability.
● Competency 4: Apply critical thinking skills and habits of mind to analyze problems of practice.
○ Provide a narrative that synthesizes the performance gap, the systems analysis, root cause analysis, organizational analysis, and thinking habits of mind.
● Competency 5: Communicate effectively for a given purpose and audience.
○ Communicate in a manner that is scholarly, professional, and consistent with expectations for members of professional contexts.
cf_startup_mentality_template21.pdf
How the Start-up Mentality Failed Kids in San Francisco:
Analysis of a Real-World Improvement Initiative
in
Partial Fulfillment of the Requirements for
EDD-FPX8520 – Educational Leadership by Design
Prepared by
(Learner’s Name)
Capella University
(Date)
Instructor:
Introduction
In the 2018 article, “How the Startup Mentality Fails Kids in San Francisco,” the author reports on a new middle school in San Francisco. According to the report, it was “the most expensive new public school in San Francisco history”(para. 3). You have been asked to conduct an analysis of the Willie L. Brown, Jr. Middle School project in order to help the San Francisco Unified School District (and other districts contemplating similar projects) understand the current state, causal factors for the project’s difficulties and implications for moving forward. Your task is to analyze the case using the knowledge, tools, and technique you have learned in your program thus far. Your only source of information about the project is the article. Assume the current state to be the situation as of the date of publication. Introduce the purpose of the paper and write a brief, high-level description of how the school came into existence. Do not describe the author’s personal interest in the case or details about the school’s problems. You are simply setting the stage by providing context for the analysis. Your goal is for the reader to have enough information for your analysis to make sense (1– 2 paragraphs maximum). Delete all instructions once you have completed the paper. Do not delete headings.
What’s Going on Here?
Your opening paragraph should be an introduction to the content of this section. This section includes several complementary approaches to understanding the problem(s). Base your analysis on the information in the report and include any assumptions you are making as you complete each of the components of the analysis below. Performance Gap Analysis Planning and implementing a project like the Willie L. Brown, Jr. Middle School is a complex undertaking. Using the Gap Analysis Worksheet linked in the assignment, identify two or more performance gaps between the current and the desired or expected state, including one that was still evident at the time the article was written. In addition to the worksheet, provide a brief narrative that describes the gaps. Systems Analysis A systems analysis offers another perspective on the case. The system includes different levels, e.g., the school, the district, community. Provide a narrative that illustrates the issue from a systems thinking perspective, including a map. Consider delays in the system that affected performance. Root Cause Analysis Review your performance gaps and systems analysis and develop a fishbone diagram of root causes that you glean from the article. Organizational Analysis From the author’s interviews, observations, and description of events, develop an analysis of organizational dynamics. Whose vision was it to build the school? Were important voices left out or excluded? The author implies that a “start-up mentality” was part of the reason for the school’s problems. How is a start-up mentality (or mental model) defined, and what does it look like? Consider also espoused theories and theories-in-use; single- and double-loop learning; defensive routines prompted by fear of failure; accountabilities; and communication issues in your analysis.
Habits of Mind, Heart, and Imagination Consider the stakeholders in the article and their roles in the project. Use the habits of mind, heart, and imagination framework to illustrate stakeholder thinking habits. What are examples of at least two habits that were practiced – or not practiced – by stakeholders? Explain the specific habits and stakeholder(s) in your examples. (Example: Continuous Learning.)
Analysis
Provide a cogent narrative that synthesizes your work above and describes what’s going on and reasons why. Organize your analysis around themes. While the project experienced many problems, what are the main causes of the ongoing problems at the school? (These would be the causes that, had they been addressed, would have greatly increased the likelihood of fulfilling the vision.) How did leadership behaviors and mindsets affect organizational performance? Organizational learning? In this section, think about what you learned that you would convey to the district about the problem. (Do not include your recommendations or your assessment of what should have been done differently or implications for the future.)
Implications for Practice
Having provided a transparent analysis of the issues, what are the implications for the district in terms of what they could do differently when planning and implementing a future improvement project? Be specific about how the district might need to think differently about improvement projects in the future relative to:
• How people interact and communicate. • Systems perspectives and analysis. • Accountability.
What leadership behaviors and mindsets, including habits of mind, would better support organizational learning? Despite the best of intentions, how are people involved in the project part of the problem, and what should they do differently? The author suggests that a start-up mentality was the cause of the school’s problems. Do you agree?
Conclusion
Provide a conclusion that includes three takeaways, that is, the three most important things you learned about change and improvement initiatives that you would share with your own organization or any other organization.
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