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Service-Scape is the physical environment and ambiance in which a service is delivered. A hotel’s service-scape should both meet the needs of customers and provide a conducive environment for employees to deliver the desired services.

For this assignment, you will write a descriptive evaluation of your experience with the hotel property and service-scape. 

Please see the attached guidelines for detailed instructions.

  • 10 days ago
  • 10
Answer(1)

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    Servicescape.docx
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