HOMEWORK MEDICAL OFFICE MANAGMENT

1.- Please list 5 examples of paralanguage, and explain 2 of them.

2.- What is body language ?

3.- Please explain how can you communicate with a grieving family member.

4.- What is the difference between dysphasia and dysphonia ?

5.- The communication requires the following elements ______________________________

6.- What is paraphrasing ?

7.- What is an open-ended question? Please give an example.

8.- Which are the common health problems in an African American patient?

9.- What does anacusis mean?

10.- What are TDD and TTY phones?