Help with online criminal justice homework

In the Courtroom

1.  What is meant by the court room work group? What two major subcategories comprise the courtroom work group?

2.  Is plea bargaining good or bad:

    a.) for the court's docket management?  

    b.) for the victim?

    c.) for justice?

Support your response with at least one (1) source from the course material AND (1) outside (not course material) source. APA formatted citations are required in the narrative,  and a full citation at the end of your response.

Learning resources are attached.

Please no plagiarism. Thank you.