HEALTHCARE ADMINISTRATION DISCUSSION

Review the article, “Clinical information systems end user satisfaction: The expectations and needs congruencies effects”, and discuss the following:

1. The importance of understanding end-user needs in health information systems.
   
2. Why is it important to understand end-user expectations when designing health information systems?
   
3. Do you believe health information systems can be successful without end-user input in the design? Why or why not?

REQUIRED READING:

Karimia, F. (2015). Clinical information systems end user satisfaction: The expectations and needs congruencies effects. Journal of Biomedical Informatics, 53:342–354. Retrieved from: http://www.sciencedirect.com/science/article/pii/S1532046414002731

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