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Research the Internet on the topic:  Total Quality Management (TQM)

APA FORMAT

Observing the word-count of at least 250 words, summarize and give examples of the contributions of the following individuals to modern day quality improvements and how these contributions are being used in healthcare today:

1)  Phillip Crosby

2)  W. Edwards Deming

3)  Avedis Donabedian

4)  J. M. Juran