GSCM206 Week 3 Quiz/GSCM206 Week 3 Quiz/GSCM206 Week 3 Quiz

Question 

Question 1

(TCO 3) Customer dissatisfaction, rework, and warranty costs are cost associated with the

quality loss function (QLF).

Pareto chart.

cost of quality.

process chart.

Question 2

(TCO 3) What is described as an ongoing process of unending improvement?

Kaizen

Six sigma

Taguchi

Benchmarking

Poka-yoke

Question 3