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1. What are the vision, mission, and values of Better World Books? Critically evaluate their usefulness to the company’s leaders in formulating strategic intent.
2. Utilize Porter’s five forces framework to analyze the used-book industry. Is this an attractive industry? Why or why not? Which force(s) have the strongest influence?
3. What are BWB’s resources and capabilities?
4. Perform a SWOT analysis for BWB.
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