frame

It has been stated that, as is often true with frame conflicts, the misunderstanding could be easily resolved if either party stepped back to reflect and try a different approach, instead of plunging resolutely down the same path.

In the video clip(https://www.youtube.com/watch?v=kTcRRaXV-fg&t=1s), located in the Week Six Documents and Resources folder, you will see how misunderstanding resulting from divergent frames (interpretations) can snowball into a more challenging situation.

The full video transcript is available in Documents and Resources (Week Six).

After watching the video; 

• Apply the knowledge you have gained from the last six weeks of this course.
• Consider whether in a given situation, one or more frames are more helpful in understanding and addressing an issue?
• Analysis - Explain "why." You may offer additional examples to support your answer.