FOR KIM WOODS ONLY

"Managing the Cloud" Please respond to the following:

• Imagine that you are the CIO of a midsized organization. Analyze the key items that should be included in a Service-Level Agreement (SLA) with your cloud provider. Now, imagine you are the cloud service provider. Determine the terms that you would want to enforce and place in the SLA. 
• Suppose that you are the CIO of a fairly new, large organization. Evaluate the types of analytics you would use in support of your SLA