FOR EXCEPTIONAL PROFF ONLY

Unit 3 Discussion Board

Within the Discussion Board area, write 250-300 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.

Discuss the following points regarding the total quality management (TQM) concept:

• Using personal experience in regard to the quality improvement programs that you discussed in the previous week, which of the following specific quality program tactics were involved?
  1. Increased or decreased inspection
  2. Designing quality in
  3. 5S
  4. Kaizen
  5. Mistake-proofing
  6. Other
• Describe the specifics of what was done.

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Unit 3 Individual project

Continue working on your training manual. Complete the following tasks for your project

• Update the Quality Control Manual document title page with the new date.
• Update the previously completed sections based on the instructor’s feedback.
• Add the following section for Week 3:
  • Week 3: General Quality Strategies and Tools (400–500 words) 
    • Create a comparative table that shows the various definitions, risks, and value of each of the following quality management tactics:
      • Establishing customer expectations
      • Designing quality
      • Defining metrics
      • Mistake-proofing
      • Kaizen
      • Six Sigma
  • If there are other tactics you would prefer to address, feel free to switch out up to two of the above with others you find.
  • Be sure you are adding at least three new cited references with this submission.