For A-plus writer

Watch the following 3 videos in youtube and answer the 2 questions 

1-https://www.youtube.com/watch?v=aP55nA8fQ9I

2-https://www.youtube.com/watch?v=4VOubVB4CTU

3-https://www.youtube.com/watch?v=9Hj_AnsUoH4

Part 1

Q1- From watching these videos, what do you consider the most important part of communication?  Why?

Q2- Discuss the importance of one of these: active listening, reflecting back, and questioning -  use specific examples from the videos.

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Part 2 

 1-What is a major difference between personal communication and organizational communication?  What are the major similarities?  Try to use examples.

2-How is the communication process/model complicated when dealing with someone of another culture?