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part 1. watch "the office top 20 michael vs toby" in youtube and answering the following questions:

1. Using the e-textbook terminology (e.g. intra-role behaviors, stereotyping, OCBs, counterproductive behaviors, etc.), give one example from the video/s of at least one type of dysfunctional individual behavior.

2. Using the information in the e-textbook (e.g. attribution theory, perception and perceptual biases, stress, personality, attitudes, etc.) EXPLAIN the behavior that you chose from #1 above.

3. Does the explanation you give in #2 excuse the dysfunctional behavior you identified in #1? Why or why not?

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part 2. Answer questions 2 and 3 based on answer questions 1

1-What dysfunctional workplace behaviors have you observed? (Use textbook terminology to label these behaviors).

A/ Absenteeism AND Counterproductive behaviors

2-How did a manager in your workplace address those behaviors?

3-How SHOULD a manager in your workplace address those behaviors?

answers have to be from 1 to 1 and half page