Flowchart Improvement Process

Purpose of Assignment 

The purpose of this assignment is for students to learn process flowcharting/improving a process and summarizing the results. 

Resources

Microsoft® PowerPoint® (or other software such as Vizio, Microsoft® Word, etc.) 

Assignment Steps 

Select a complex process from your personal life or work. 

Use Microsoft® PowerPoint® or other software, such as Vizio, Microsoft® Word, etc. to create a flowchart of the as-is process. 

Define metrics and measure the current process. 

Use process improvement techniques to improve the process. 

Use Microsoft® PowerPoint® or other software, such as Vizio, Microsoft® Word, etc. to create an improved process flowchart. 

Use judgmental forecasting, which is your professional judgement, to ascertain how the future process will perform according to your metrics.

Develop a 525-word executive summary in which you describe your process improvement project (including the as-is process flowchart and the improved process flowchart).