Exam 500472 Organization Behavior

     

1.   In studying the characteristics of national culture,   Sam discovers that Japan ranks lower than the United States in terms of   tolerating ambiguity. Which of Hofstede's cultural dimensions does this   ranking reflect? 

 

  

A. Power distance 

 

B. Uncertainty avoidance 

 

C. Masculinity 

 

D. Time     orientation 

 

2.   The term _______ describes an invisible barrier that   prevents women from moving to higher levels in an organization. 

 

  

A. wage gap 

 

B. group barrier 

 

 C. glass     ceiling 

 

D. sexual     harassment 

  

3.   _______ are acquired talents that a person develops   related to specific tasks. 

 

  

A. Values 

 

B. Abilities 

 

C. Personality     traits 

 

D. Skills 

  

4.   Reviewing a managerial job description, Hector       reads that one of the requirements is knowledge of the job processes,       methods, tools, and techniques. Which of the managerial skills does this       represent? 

 

  

A. Social         skill 

 

B. Conceptual         skill 

 

C. Technical skill 

 

D. Interpersonal         skill 

 

 

5.   According to the MBTI, individuals who rely on       _______ are more likely to focus on specific data and what is immediately       in front of them. 

 

  

A. judgment 

 

B. sensing 

 

C. intuition 

 

D. perception 

 

6.   One of the key characteristics of culture is 

 

  

A. transience.           

 

B. stagnant.           

 

 C. permanence. 

 

D. sophistication.           

 

 

7.   After six months in her managerial position in         the marketing division of a household products manufacturing         organization, Rebecca is informed in her performance review that she         needs to develop more openness to new information, innovation, and change.         Which management function does this represent? 

 

  

 A. Leadership 

 

B. Flexibility           

 

C. Strategic           view 

 

D. Communication           

 

8.   At which level of Kohlberg's model of moral       development are moral reasoning and values based on personal needs? 

 

  

A. Preconventional

 

B. Conventional         

 

C. Terminal 

 

D. Instrumental         

  

9.   As a manager, Sonya is expected to be           courteous to the employees in her department. This aspect of her role           is known as 

 

  

A. role modeling. 

 

B. emotional             labor. 

 

C. rationality.             

 

D. problem             solving. 

  

10.   Which of the following             terms best describes stable, long-lasting beliefs and             preferences about what is worthwhile and desirable? 

 

  

A. Self-awareness 

 

B. Values 

 

C. Personality traits 

 

D. Attitudes 

  

11.                   As part of an effort to promote diversity within his                 organization, GianLuca is examining the secondary dimensions of                 diversity, which include factors such as 

 

  

A. race and religion. 

 

B. age and race. 

 

C. income and education. 

 

D.                   gender and ethnicity. 

 

12.                   As a manager of a finance department, Michaela assembles                 a team that includes members of different cultures. One of her                 priorities when creating this team should be to 

 

  

A. ensuring gender diversity                   in her team. 

 

B. draft rules that prohibit                   discussion of cultural differences. 

 

C. ensure that all members                   of her team have read and studied EEO legislation. 

 

D.                   include training in addressing cultural conflicts. 

 

  

13.   A positive organizational behavior approach to     organization emphasizes 

 

  

A. corporate       social responsibility. 

 

B. strengths over weaknesses. 

 

C. vacations       over work hours. 

 

D. community       development. 

  

14.   Emotional _______ refers to any real or         perceived threat to our security, self-image, or sense of self-worth         that stimulates our instinctive self-protective tendencies to either         withdraw or become aggressive. 

 

  

A. dissonance           

 

B. labor 

 

C. intelligence           

 

 D. challenge 

 

 

15.   While examining the cultural dimensions of         the GLOBE model, Alicia learns that countries with a high _______ value         fairness, kindness, generosity, and caring. 

 

  

A. gender           egalitarianism 

 

B. humane orientation 

 

C. in-group           collectivism 

 

D. power           distance 

  

16.   In the 2010 IBM Global             CEO Study, 60 percent of those interviewed named _______ as the             single most important attribute for leaders in the next five years.             

 

  

A. research 

 

B. integrity 

 

C. global thinking 

 

 D. creativity 

  

17.                   The emergence of social media and its impact on local                 and global affairs represents a dramatic increase in the                 _______ of today's global society. 

 

  

A. connectedness 

 

B.                   resilience 

 

C. cultural mindset 

 

D. stability 

 

  

18.   Which of the following is not typically           considered among the levels of analysis in the field of           organizational behavior? 

 

  

A. Large             groups 

 

B. Medium-sized             groups 

 

C. Small groups 

 

D. Individual             

  

19.                 As a generational group, _______ primarily value flexibility,               choice, social consciousness, tolerance, and openness. 

 

  

A. Baby Boomers 

 

B. Baby Busters 

 

C. Traditionalists 

 

D. Millennials

  

20.                     According to the GLOBE study, the United States and                   Germany rank highly in terms of _______, the degree to which                   individuals are direct and confrontational. 

 

  

A. uncertainty avoidance 

 

B. performance orientation                     

 

C. assertiveness 

 

D. power distance