exam 2

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Chapter 3, Question1:  How does an PESTAL Analysis assist in understanding the external environment of a firm?  Be sure to define PESTAL.  Are there any shortcomings when using this model to do an analysis? If yes, what are they?

Chapter 3, Question 2:  What is Porter's Five Forces Model?  Define it and fully describe one of the forces.  Which of these forces do you believe is the strongest?  Why?

Chapter 4, Question 1:  Define and discuss core competencies, resources, capabilities, and activities.  How do they relate and/or differ with each other?  What are their roles in achieving a sustainable competitive advantage?

Chapter 4, Question 6:  What is a value chain?  Define and describe it.  Why is a value chain important?


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