ethical presentation

A 38 year old Laotian male was in a car accident and sustained multiple injuries. He was taken to the nearest hospital for treatment. Upon arrival, it was determined that he needed lots of invasive interventions to to stabilize his condition. However, the hospital staff gave the man care but they didn’t really utilize the interpreter services phone line to explain what was happening. A short time later, the patient appears anxious and wasn’t as cooperative as when he first arrived, delaying care. What can you as a student nurse do? What is the ethical dilemma? Are any bill of rights or laws violated and if so, which ones and how? How does this impact the patient’s plan of care? What possible solutions are there for this situation?