Essay Customer Service Skill-sets
Kittybop62 Prepare a >300 word essay as if you were the manager of a general customer service department orienting new employees on the best practices in telephone and computer communications, as well as teamwork effectiveness and personal development based on this and the previous unit's readings. What are several of the key training points you would cover with your new employees to ensure they are effective in their new position? Be specific in your answer.
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