essay- 500 word today

Write a 500-word paper that identifies the major characteristics  of services compared with goods, and describe how technology is changing  the customer service and service offerings. 

Prepare this assignment according to the guidelines found in the APA  Style Guide, located in the Student Success Center. An abstract is not  required.

This assignment uses a rubric. Please review the rubric prior  to beginning the assignment to become familiar with the expectations for  successful completion.

You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.