essay 3-5 paragraphs

7-27
Security
Guide: One
-Stop
Shopping
Copyright © 2017 Pearson Education, Inc.
• IS
design involves constant
trade
-offs
– Risk of loss is
higher, security can be focused
– Inter
-enterprise
system can connect competitors with
different incentives and
agendas
– How secure is the cloud vendor
?
– Bitcoin

Centrally located, accessible from anywhere,
very
large
sum
of    electronic money

7-28
Active  Review
Copyright © 2017 Pearson Education, Inc.
Q1: How do information systems vary by scope?
Q2: How do enterprise systems solve the problems of
departmental silos?
Q3:
How Do
CRM, ERP,
and
EAI
support enterprise
systems?
Q4: How do inter
-enterprise is solve the problems of enterprise
silos?

How d
oes the knowledge in this chapter help you?

7-29
Case Study 7: A Tale of Two Inter
-organizational IS
Copyright © 2017 Pearson Education, Inc.
• Access CT
– Enrolled 208,301
– Model of success for state
-run exchanges
• Cover Oregon
– Spent $250 million, clearly inoperable
–  Exchange’s board of directors decided to stop development
and utilize the federal exchange

7-30
Healthcare Exchange Inter
-organizational
IS
Copyright © 2017 Pearson Education, Inc.

7-31
Access CT
Copyright © 2017 Pearson Education, Inc.
• Exchange went live
only
12
months
• Counihan more than
30 years of experience working in
insurance industry, key
player in
development of
Massachusetts
healthcare
system
• Hired senior
staff with deep experience in
insurance

7-32
Access
CT (cont'd)
Copyright © 2017 Pearson Education, Inc.
• Wadleigh
director of application development
for CIGNA
, a
health services
organization
• Primary
assignment
-- hire
and manage outside contractor to
develop
exchange
website and supporting
backend code, and
manage
implementation of
exchange information system
• Created project plan
• Began search
for
contractor
to develop the
site

7-33
Cover
Oregon
Copyright © 2017 Pearson Education, Inc.
• Did
not hire a
supervising contractor
for
project
, instead took
active
role
in    software’s
development
• Agency
suffered high employee
turnover, and
difficulty
hiring
and
keeping qualified
personnel

7-34
Cover
Oregon (cont'd)
Copyright © 2017 Pearson Education, Inc.
• Hired
software development company to create
major
software
components
– Two of three finalists
dropped out, leaving Oracle Corp.
a sole
source vendor
– Oracle negotiated
time
and materials contracts
– When
problems developed,
Oracle was
paid tens of millions of
additional money for change orders

7-35
Cover
Oregon (cont'd)
Copyright © 2017 Pearson Education, Inc.
• Hired quality assurance
contractor, Maximus
Corp.,
to
investigate
project
• Maximus
reported
significant problems
involving divided control, lack
of clear requirements
, inappropriate
contracting methodology, lack of
project planning
, and
lack of progress
• Unclear who got Maximus reports or what was done with
them
• Head
of OHA project threatened to withhold Maximus’
payment
•
End result: Exchange development failed