English English homework conflict resolution

How Others Perceive I Act in Conflicts

According to the following scale, fill in your scores for how the person you assess acts in conflict.

1 = Never 2 = Seldom 3 = Sometimes 4 = Often 5 = Always

1.__|__ They avoid being put on the spot; They keep conflicts to themself.

2.__|__ They use their influence to get ideas accepted.

3.__|__ They usually try to split the difference to resolve an issue.

4.__|__ They generally try to satisfy my needs.

5.__|__ They try to investigate an issue to find a solution acceptable to us.

6.__|__ They usually avoid open discussion of differences with me.

7.__|__ They use their authority to decide in their favor.

8.__|__ They try to find a middle course to resolve an impasse.

9.__|__ They usually accommodate my wishes.

10.__|__ They try to integrate their ideas with mine to decide jointly.

11.__|__ They try to avoid disagreement with me.

12.__|__ They use their expertise to decide what favors them.

13.__|__ They propose a middle ground for breaking deadlocks.

14.__|__ They give in to my wishes.

15.__|__ They try to work with me to find solutions that satisfy our expectations.

16.__|__ They keep the disagreement to themself to avoid hard feelings.

17.__|__ They generally pursue their side of an issue.

18.__|__ They negotiate with me to reach a compromise. Hocker: Interpersonal Conflict, 8e

(Edited by J Bernier 02.13.24)

19.__|__ They often go with my suggestions.

20.__|__ They exchange accurate information with me to solve a problem together.

21.__|__ They try to avoid unpleasant exchanges with me.

22.__|__ They sometimes use power to win.

23.__|__ They use “give and take” to make a compromise.

24.__|__ They try to satisfy my expectations.

25.__|__ They try to bring all our concerns out in the open to resolve the issues.

Scoring: Add up your scores on the following questions.

Withdrawing Forcing Smoothing Compromising Confronting (The Turtle) (The Shark) (The Teddy Bear) (The Fox) (The Owl) Avoiding Dominating Obliging Compromising Integrating _____ 1. _____ 2. _____ 3. _____ 4. _____ 5. _____ 6. _____ 7. _____ 8. _____ 9. _____ 10. _____ 11. _____ 12. _____ 13. _____ 14. _____ 15. _____ 16. _____ 17. _____ 18. _____ 19. _____ 20. _____ 21. _____ 22. _____ 23. _____ 24. _____ 25. _____ 26. _____ 27. _____ 28. _____ 29. _____ 30. _____ 31. _____ 32. _____ 33. _____ 34. _____ 35. _____ Total _____ Total _____ Total _____ Total _____ Total

The higher the total score for each conflict strategy, the more frequently you tend to use that strategy. The lower the total score is for each conflict strategy, the less frequently you tend to use that conflict strategy.

Source: Johnson, David W. Reaching Out: Interpersonal Effectiveness and Self-Actualization. 2nd ed. NJ: Prentice- Hall, 1981.

Hocker: Interpersonal Conflict, 8e

(Edited by J Bernier 02.13.24)