english

Part I:

View the videos listed below:

• Technique: Empathetic Response (#3)
• Technique: Empowering the Patient (#6)
• Use of Understandable Language (#8)
• Use of Non-Stigmatizing Language (#9)
• Interprofessional Communication (#12)
• Working With Medical Interpreters (#24)

Part II

In a written document:

• Summarize the communication techniques observed in the videos.
• Explain how the communication techniques improved the interactions between the clients and the nurses, including rationales and examples.
• Include references and citations in APA format and style.