Emergency

Based on an example from chapter 6 or chapter 8, prepare a post of at least 250 words that briefly summarizes the incident in your own words and identifies the communications challenges as well as approaches or techniques used that were successful. Focus on communication, and note any theories or lessons that might be more broadly applicable. Address the You Make the Call issue from the text.

Consider doing additional library and/or Internet research to gather more details on the incident. Include references to all sources consulted or used.