effective communication in the correctional setting

Write a 1,050- to 1,225-word paper on effective communication based on course materials. Include the following:

• Describe the importance of effective communication in the correctional setting.
• Use course materials in your description to support your information.
• Provide an example of effective communication in the correctional setting.
• Explain the reason for written documentation in the correctional setting. 
• Use course materials in your explanation to support your information.
• Provide at least two examples of what may occur when inappropriate written documentation is used.
• Describe how listening is important to effective communication.

Include a minimum of two reputable sources in your paper. (HINT: Course materials will count for these sources)

Format your paper consistent with APA guidelines.